ABOUT US
Who We Are
As Auckland Airport’s only contracted land-side passenger transport operater, we may be one of your first points of contact once you have arrived home from your travels, or one of your final points of contact as you head away on business or for a holiday. It’s super important to us that our team were part of “making your trip memorable – for the right reasons!”
Our services operate almost entirely on the one of the busiest roads in New Zealand, so safety is an outright priority. One of our key performance indicators is how smoothly our drivers operate the buses – consistent forward and side scanning of the road is critical. Harsh braking and harsh acceleration have no place in our operation!
As our drivers are not required to be responsible for pre-paid journey cards or to handle cash, we can focus on providing first-class customer service.
We believe we have the best people in the industry working alongside us and often refer to ourselves as the “Bus Travel Family”…
But that’s enough about us, why don’t you try one of our bus services and then you’ll understand why we are so proud of who we are and what we do.
Travel with BusTravel NZ and experience our unique brand of Kiwi service, leading the way for New Zealand passenger transport companies.
Jacki says, “It’s hugely important (as the Talent Manager) to understand a candidate’s personal situation right from the start. Perhaps they have a young family and are required to be home certain hours, or days. Maybe they prefer working in the evenings and over the weekend. They may wish to be present at their teenager’s weekly rugby or netball games. All of these details are considered by the operations team for rostering because families rightfully want to know when mum or dad, or significant other is going to be home for them”.
“As a business owner, we strongly believe every member of our team should feel comfortable to pop in and have a chat with me any time. We do not hide in our office!” adds Brent.
In comparison to other passenger transport operators, we really are a boutique-size operation. Our motivation and drive is not to be the largest operator, but rather the absolute best!
We enthusiastically believe we have the best people in the industry working alongside us and together we are ‘The Bus Travel Family’.
Experience the Best
Since 2015, Bus Travel NZ held a 5-Star NZTA Operator Rating System, something we’ve been extremely proud of.
We set the highest standard for airport precinct transport in Auckland, by offering our client’s passengers a premium experience like no other, including ensuring our fleet remains as young as possible.
Privately-owned, the business owners work alongside the entire team on a daily basis, and whole-heartedly believe this makes a difference.
From a business culture perspective, “We do not have ‘employees’ or ‘staff’, we have ‘team members’. We do not have people working ‘for us’, our team work alongside us. These two points, whilst perhaps on the surface appear superficial, continue to be crucial to our success”, says Brent Early, Managing Director.
When a person joins the team, the become part of our ‘Bus Travel family’. No one is issued with employee numbers here!
